Terms & Conditions

Effective Date: April 2026

Welcome to Activato. These Terms and Conditions ("Terms") constitute a legally binding agreement made between you, whether personally or on behalf of an entity ("you," "your," or "User"), and Activato ("we," "us," or "our"), concerning your access to and use of the Activato website, as well as any other media form, mobile website, or mobile application related, linked, or otherwise connected thereto.

By accessing our platform and purchasing our curated luxury products, you agree that you have read, understood, and consented to be bound by all of these Terms and Conditions. If you do not agree with all of these Terms, then you are expressly prohibited from using the site and must discontinue use immediately.

1. User Accounts and Registration

To access certain premium features, concierge services, or expedite checkout, you may be required to register an account with Activato.

  • Accuracy of Information: You agree to provide true, accurate, current, and complete registration information.

  • Account Security: You are solely responsible for maintaining the confidentiality of your account credentials and password. You agree to accept responsibility for all activities that occur under your account. We reserve the right to suspend or terminate accounts, refuse service, or cancel orders at our sole discretion if we suspect fraudulent or unauthorized activity.

2. Intellectual Property Rights

The Activato platform and its entire contents, features, and functionality—including but not limited to all information, software, text, displays, premium imagery, video, audio, typography, and the design, selection, and arrangement thereof—are owned exclusively by Activato, its licensors, or other providers of such material. These elements are protected by international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws. You may not reproduce, distribute, modify, create derivative works of, publicly display, or exploit any of our content without our prior written consent.

3. Product Information & Availability

We take immense pride in the meticulous curation of our collections.

  • Accuracy: We strive to display the colors, textures, and details of our products as accurately as possible. However, as computer monitors and mobile screens vary, we cannot guarantee that your device's display of any color will be perfectly accurate.

  • Availability: All orders are subject to product availability. We reserve the right to discontinue any product at any time or limit the quantities of any products or services that we offer.

4. Pricing and Payment Terms

  • Pricing: All prices displayed on the Activato platform are subject to change without prior notice. Prices are indicated in the respective local currencies based on your selected region.

  • Taxes and Duties: As outlined in our Shipping Policy, prices may or may not include applicable taxes and duties depending on your specific location and the Delivered Duty Paid (DDP) status.

  • Payment Processing: We accept major credit cards and secure online payment methods. By providing a payment method, you represent and warrant that you are authorized to use the designated payment method and that you authorize us (or our third-party payment processors) to charge your payment method for the total amount of your order.

5. Shipping, Returns, and Exchanges

Your purchases are governed by our Shipping & Delivery Policy and our Return & Exchange Policy. By agreeing to these Terms and Conditions, you also acknowledge and agree to the procedures, timelines, and conditions outlined in those respective policies.

6. Prohibited Activities

You may not access or use our platform for any purpose other than that for which we make the site available. As a user, you agree not to:

  • Systematically retrieve data or other content from the site to create or compile, directly or indirectly, a collection, compilation, database, or directory without written permission from us.

  • Trick, defraud, or mislead us or other users, especially in any attempt to learn sensitive account information such as passwords.

  • Interfere with, disrupt, or create an undue burden on the site or the networks or services connected to the site.

  • Use the platform in a manner inconsistent with any applicable laws or regulations.

7. Disclaimer of Warranties and Limitation of Liability

  • Disclaimer: The Activato platform is provided on an "AS-IS" and "AS-AVAILABLE" basis. We make no representations or warranties of any kind, express or implied, regarding the operation of our site or the information, content, or materials included on it.

  • Limitation of Liability: To the maximum extent permitted by applicable law, in no event shall Activato, its directors, employees, or affiliates be liable for any direct, indirect, incidental, special, or consequential damages arising from your use of the site or your purchase of any products.

8. Governing Law and Jurisdiction

These Terms and Conditions and your use of the Activato platform shall be governed by and construed in accordance with the laws of the jurisdiction in which Activato’s primary regional entity operates, without regard to its conflict of law principles. Any legal action or proceeding related to your access to, or use of, the platform shall be instituted in the competent courts of that jurisdiction.

9. Modifications to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. We will alert you about any changes by updating the "Effective Date" of these Terms. It is your responsibility to periodically review these Terms to stay informed of updates. Your continued use of the platform after such changes constitutes your acceptance of the new Terms.

10. Contact Information

If you have any questions, comments, or concerns regarding these Terms and Conditions, please reach out to our team:

  • Support Email: info@activato.com

  • Client Concierge: Please visit our Contact Us page.